Emergency Help

If you or someone is in immediate danger, please call the appropriate emergency service directly using the contacts below.

Important: Urban Link provides emergency contact information and guidance. Displaying these contacts does not mean emergency services have been dispatched. You must call the number directly to request help.

Verified Emergency Contacts

Police

National emergency helpline for police assistance

112

24/7

Fire Brigade

Fire and rescue emergency services

101

24/7

Ambulance

Emergency medical services

108

24/7

Disaster Management

National disaster response and relief

1078

24/7

While You Wait for Help

  • 1Move to a safe location if possible
  • 2Do not put yourself in danger to assess the situation
  • 3If there is a fire, evacuate the area and do not use elevators
  • 4Provide clear location details when calling emergency services
  • 5Stay on the line with the emergency operator until they confirm help is on the way
  • 6If someone is injured, do not move them unless absolutely necessary

After ensuring safety, you can still file a report for record and follow-up.

File an Incident Report