Tell us what happened.
We'll connect you with the right help.
Report civic issues in Nagpur using your voice or text. Our AI understands your problem, identifies the responsible departments, and tracks resolution — so you don't have to navigate bureaucracy.
How Urban Link Works
From your report to resolution — powered by AI, managed by the right departments.
Describe the Problem
Use your voice or type. No need to know which department handles it.
AI Understands
Our AI analyzes your report, identifies severity, and suggests the right departments.
Review & Confirm
See a clear summary of what we understood. Edit if needed, then confirm to submit.
Departments Act
Relevant departments receive your report, assign workers, and resolve the issue.
What You Can Report
From potholes to emergencies — one platform that routes to every relevant department.
Built for Everyone
Dedicated portals for citizens, departments, workers, and city administration.
City Command Centre
Real-time incident map, KPI dashboards, department workload, and full audit trail for city administrators.
Department Dispatch
Triage incoming incidents, assign workers, verify resolution evidence, and manage department operations.
Worker Mobile Portal
Mobile-first task queue, navigation to site, before/after photo evidence, and clear action sequences.
Ready to Report an Issue?
It takes less than 2 minutes. Just describe what happened and we'll handle the rest.