Department Taxonomy & AI Routing

Taxonomy hierarchy, keyword triggers, SLA definitions, and department boundaries for Nagpur

17 Active Taxonomies

🛡️

Police Department(पोलीस विभाग)

Code: police · SLA: 2h

IMMEDIATE EMERGENCY6 Subcategories

🚦

Traffic Police(वाहतूक पोलीस)

Code: traffic_police · SLA: 2h

IMMEDIATE EMERGENCY4 Subcategories

🔥

Fire Brigade(अग्निशामक दल)

Code: fire_brigade · SLA: 1h

IMMEDIATE EMERGENCY5 Subcategories

🏥

Health Department(सार्वजनिक आरोग्य विभाग)

Code: health_dept · SLA: 12h

URGENT4 Subcategories

🚑

Ambulance Services(रुग्णवाहिका सेवा)

Code: ambulance · SLA: 1h

IMMEDIATE EMERGENCY3 Subcategories

💧

Water Supply Department(पाणी पुरवठा विभाग)

Code: water_supply · SLA: 8h

URGENT5 Subcategories

🌊

Drainage Department(मलनिस्सारण विभाग)

Code: drainage · SLA: 6h

URGENT4 Subcategories

🛣️

Road Maintenance / PWD(रस्ते देखभाल / सार्वजनिक बांधकाम)

Code: road_maintenance · SLA: 24h

STANDARD5 Subcategories

🚥

Traffic Management(वाहतूक व्यवस्थापन)

Code: traffic_management · SLA: 12h

STANDARD4 Subcategories

🗑️

Waste Management(घनकचरा व्यवस्थापन)

Code: waste_management · SLA: 12h

STANDARD4 Subcategories

🌳

Environmental Department(पर्यावरण विभाग)

Code: environment · SLA: 24h

STANDARD4 Subcategories

⚡

Electricity Department(विद्युत विभाग (MSEDCL / NMC))

Code: electricity · SLA: 4h

URGENT5 Subcategories

🚨

Disaster Management(आपत्ती व्यवस्थापन सेल)

Code: disaster_management · SLA: 1h

IMMEDIATE EMERGENCY4 Subcategories

🏢

Municipal Corporation(नागपूर महानगरपालिका (NMC))

Code: municipal_corp · SLA: 48h

STANDARD4 Subcategories

🚧

Public Works Department(सार्वजनिक बांधकाम विभाग)

Code: public_works · SLA: 24h

URGENT3 Subcategories

🌲

Forest & Wildlife Department(वन व वन्यजीव विभाग)

Code: forest_wildlife · SLA: 6h

URGENT4 Subcategories

👩‍👧

Women & Child Development(महिला व बाल विकास विभाग)

Code: women_child_dev · SLA: 2h

IMMEDIATE EMERGENCY4 Subcategories